CABINET DE NEUROLOGIE ET DE NEUROPHYSIOLOGIE DR . LOUBNA EL MESNAOUI NEUROLOGUE

Très mauvaise expérience. Le personnel à l’accueil manque totalement de professionnalisme et de respect — aucune notion de communication avec les patients, on se croirait dans un souk plutôt que dans un cabinet médical. Le médecin ne semble pas savoir gérer ni son équipe ni son cabinet. J’ai assisté à une situation choquante : un patient tout juste sorti de réanimation devait attendre son tour comme si de rien n’était. Aucune humanité. Je suis profondément dégoûtée.

Meilleure neurologue , je la recommande vivement , très bonne continuation

Neurologue competente et humaine je la recommande

I had a mixed and ultimately disappointing experience. The reception staff were very kind, welcoming, and respectful, which I truly appreciated and would like to acknowledge. Unfortunately, my consultation with the doctor did not meet my expectations. I personally felt that the interaction lacked patience, and the communication came across as abrupt at times. The appointment felt rushed, which made it difficult for me to feel comfortable or properly express my concerns. Before my visit, I had heard some comments from others about their experiences saying that it was bad, but I preferred to form my own opinion! It was really bad interaction. Because of this, I did not feel at ease continuing the consultation and chose to leave before the visit was completed. I understand that medical professionals can have busy schedules, but from my perspective, a more attentive and patient approach would make a significant difference in the patient experience. A consultation should ideally be a space where one feels heard and respected, and this was not my experience. Overall, while the reception team left a very positive impression, I was disappointed with the consultation itself.

الاستقبال ليس له علاقة بالمهنية البتة