Step 1
Describe a typical day
Share the routines your relative wants help with, who is already available and which hours are most important.
SOS DOCBy appointment
Start with the gaps in a normal week. Write down when your relative would like company, which daily tasks they want help with and which days are hardest for the family to cover. Ask your relative who should be involved in arranging the visits.
Elderly care at home provides companionship and help with daily routines. If your relative needs a prescribed procedure or clinical monitoring, tell us separately so a home nursing request can be considered.
Step 1
Share the routines your relative wants help with, who is already available and which hours are most important.
Step 2
Give the start date, visit length and preferred days. Mention overnight requests separately so their feasibility can be checked.
Step 3
Before relying on recurring help, check the confirmed days, the tasks agreed for each visit, the quote and who will receive the caregiver.
Choose a meeting point the visitor can reach and describe the steps from there to the door. Say who can guide the visitor and whether there is a more accessible entrance. For recurring elderly care, confirm whether the same entry instructions work on each requested day.
Tell us your preferred days, time window and visit length. The team checks the address, tasks and availability and confirms the schedule and quote for the request. Ask which visits are confirmed before planning around them.
Share the tasks, requested hours, frequency and address. If you need overnight presence or only need help on certain days, say so up front so the quote can reflect your request.
This service covers practical, non-medical assistance. If a clinician has prescribed nursing care, ask about arranging a separate home nursing visit.
Yes. Give the address where your parent actually lives, agree with them who may discuss the visit, and give a local contact who can open the door.
If your relative wants someone there, agree who will make the introduction and explain their usual routine. For later visits, confirm whether that person needs to be present or can simply be reached by phone.

Contact our coordinators to discuss elderly support options in Chefchaouen. Arrangements and availability are confirmed after reviewing your request.
Home assessment and rehabilitation with a physiotherapist, by appointment.
Prepare the return home and coordinate care and practical assistance after discharge.
Arrange care at home. Explain the prescribed care and which documents you have available.
Request a consultation where you live. See how a home visit is arranged.
Request medical transport. Provide the departure point, destination and the patient’s needs.