SOS DOC24/7 Global Aeromedical Evacuation & Critical Care Repatriation
SOS DOC provides a premier, fully integrated 24/7 domestic and international medical air ambulance (medevac) and critical care repatriation service operating from all major international airports across Morocco, including Casablanca CMN, Marrakech RAK, Rabat RBA, and Tangier TNG.
SOS DOC provides a premier, fully integrated 24/7 domestic and international medical air ambulance (medevac) and critical care repatriation service operating from all major international airports across Morocco, including Casablanca CMN, Marrakech RAK, Rabat RBA, and Tangier TNG. Our service is specifically designed for international tourists, expatriates, and business travellers requiring urgent, high-altitude clinical transfers. Led by certified and licensed physicians specializing in aviation medicine and intensive care, we guarantee a seamless, highly regulated bed-to-bed transfer protocol. Every mission is coordinated with global insurance providers, ensuring the highest standards of safety, clinical continuity, and immediate operational readiness for critical patients nationwide.
Our medical air ambulance service represents the pinnacle of private aeromedical evacuation in Morocco. We operate a dedicated fleet of pressurized ICU-configured aircraft, including Learjet, Cessna Citation, and Hawker jets, engineered to function as airborne intensive care units. This service is designed for critically ill or injured patients who require rapid, specialized transfer to advanced medical facilities in Europe, the UK, or the UAE. Managed by highly qualified medical practitioners and critical care flight nurses, our operations adhere to strict international clinical guidelines. We manage the entire clinical and logistical chain: from the initial multi-lingual medical regulation and tarmac clearance to the final bilateral medical handover at the destination hospital. By maintaining continuous communication with embassies and global assistance companies, we deliver an uncompromising standard of safety and clinical excellence during high-altitude transit.
Step 1
Our 24/7 medical regulation centre, staffed by experienced emergency physicians, conducts an immediate clinical assessment of the patient's fitness to fly. We liaise directly with the treating hospital in Morocco to review medical charts, laboratory results, and imaging, establishing a precise clinical profile and securing necessary flight clearances and embassy authorizations.
Step 2
Once cleared, our specialized aeromedical crew mobilizes with a Category A mobile ICU ambulance. We transfer the patient directly from their hospital bed to the pressurized air ambulance on the tarmac. Throughout this transition, the patient remains under the continuous monitoring of our flight physician, utilizing advanced certified intensive care equipment.
Step 3
During the flight, our intensive care team provides continuous advanced life support, monitoring vital parameters and administering necessary therapies. Upon landing, another Category A ICU ambulance facilitates the final transfer to the receiving hospital, where our physician conducts a detailed bilateral medical handover, delivering comprehensive clinical reports and ICD-10 coded documentation.
Our aeromedical evacuation network spans the entire Kingdom of Morocco, ensuring rapid deployment from any region. We maintain immediate operational readiness at all major international airports, including Casablanca (CMN), Marrakech (RAK), Rabat (RBA), Tangier (TNG), Agadir (AGA), Fes (FEZ), Oujda (OUD), and Dakhla (VIL). This extensive geographic coverage allows us to coordinate swift ground-to-air transitions even from remote southern provinces. Our centralized medical regulation team works in perfect synergy with local airport authorities, customs, and civil aviation departments to bypass administrative delays, guaranteeing that critical patients receive timely, life-saving transport to international medical centres.
Our Operational Commitments
Our medical air ambulance service operates 24/7. Depending on flight permit approvals, customs clearance, and the patient's clinical stability, we can typically mobilize a fully equipped ICU charter jet within 12 to 24 hours. Our medical regulation team works concurrently with civil aviation authorities and embassies to expedite all necessary flight clearances, ensuring the fastest possible departure.
Yes. We work directly with major global insurance and assistance providers, including Allianz, AXA, Cigna, and APRIL. We provide comprehensive, itemized medical invoices featuring standardized ICD-10 diagnostic codes and detailed clinical flight reports. This professional documentation ensures a seamless reimbursement process or direct billing coordination, depending on your specific policy terms and pre-authorisation status.
Our pressurized aircraft are configured as flying intensive care units. Standard onboard equipment includes advanced transport ventilators, multiparameter defibrillator-monitors with invasive blood pressure and capnography capabilities, syringe drivers, point-of-care blood gas analyzers (i-STAT), and extensive medical oxygen reserves. All equipment is certified for aviation use, ensuring continuous, high-level ICU monitoring and intervention capabilities at high altitudes.
Our seamless bed-to-bed protocol eliminates logistical gaps. We coordinate the entire journey, starting with a Category A mobile ICU ambulance transferring the patient from the sending hospital in Morocco directly to the aircraft tarmac. Upon arrival at the destination country, another specialized ICU ambulance completes the transfer to the receiving hospital, accompanied by a rigorous bilateral physician-to-physician clinical handover.
Patient safety is our absolute priority. If a patient's condition deteriorates during the pre-flight phase, our certified flight physicians will stabilize them at the sending facility. If an immediate life-threatening emergency occurs, we coordinate instantly with local public emergency services, SAMU (15) or Protection Civile (141), to ensure immediate resuscitation before proceeding with any high-altitude aeromedical evacuation.
Absolutely. Upon successful repatriation or transfer, our flight physician issues a comprehensive medical discharge summary, flight logs, and official prescriptions for any necessary transition medications. This ensures complete continuity of care for the receiving medical team and provides valid documentation for pharmacies and follow-up clinical specialists in the destination country.
Contact SOS DOC by phone or WhatsApp to discuss medical repatriation. Explain where the patient is and the intended destination. Coordination will clarify the medical information and receiving arrangements needed to assess the transport request with you.
An air ambulance request depends on the medical situation, route and receiving arrangements. The patient’s location alone does not determine the flight departure point. Coordination reviews the possibilities and any ground transfers before confirming a transport arrangement.
Direct ICU air ambulance flights from all Moroccan airports to European trauma centers with complete bed-to-bed transfers 24/7.
Paris Le Bourget, Paris Orly, Lyon-Bron
Madrid-Barajas, Barcelone El Prat, Malaga-Costa del Sol
Genève Aéroport, Zürich Flughafen, Bruxelles-National