SOS DOCNational Medical Coordination & Home Nursing Services 24/7
SOS DOC provides premium, coordinated home nursing care services 7 days a week across Morocco, designed specifically for post-operative recovery, chronic disease management, and elderly patients.
SOS DOC provides premium, coordinated home nursing care services 7 days a week across Morocco, designed specifically for post-operative recovery, chronic disease management, and elderly patients. Operating strictly under medical prescription, our network of highly qualified, certified and licensed nurses delivers hospital-grade clinical interventions directly to your home, hotel, or workplace. We ensure seamless multilingual coordination 24/7, matching patients with experienced nursing professionals who adhere to rigorous international safety standards. Every procedure is fully documented, providing patients with official medical receipts and itemized invoices containing ICD-10 diagnostic codes to guarantee hassle-free reimbursement from CNSS, CNOPS, AMO, and major international insurance providers like Allianz, AXA, and Cigna.
Our home nursing care service represents a highly structured clinical alternative to prolonged hospitalisation, maintaining the highest standards of safety, hygiene, and patient comfort. Managed by certified and licensed physicians who oversee the clinical protocols, our nursing team executes complex medical prescriptions with absolute precision. From administering intravenous therapies to managing complex chronic wounds, every intervention is performed using single-use, sterile equipment and rigid aseptic techniques to prevent healthcare-associated infections. We bridge the gap between hospital discharge and home recovery by offering continuous clinical monitoring, detailed vitals tracking, and immediate reporting to the prescribing doctor. This integrated approach guarantees that patients receive seamless, professional, and empathetic care in the reassuring environment of their own homes, minimizing the risk of re-hospitalisation and promoting faster, safer recovery pathways across Morocco.
Step 1
Upon contacting our 24/7 medical coordination desk at +212 663 10 16 49, a certified and licensed physician conducts an immediate clinical triage. We evaluate the patient's medical prescription, current symptoms, and history to determine the exact nursing care required. This rigorous telephone assessment ensures that the clinical intervention is perfectly tailored to the patient's specific medical needs and safety requirements.
Step 2
Once validated, a qualified nurse is dispatched to your location with the necessary sterile medical equipment. Upon arrival, the nurse performs a comprehensive clinical assessment, checking vital signs and verifying the vascular access or wound status. All procedures are executed under strict aseptic protocols, ensuring hospital-grade safety and hygiene standards are maintained throughout the entire home intervention.
Step 3
Following the successful completion of the nursing procedure, the nurse documents the intervention in the patient's clinical file. We provide official receipts, detailed medical reports, and itemized invoices with ICD-10 codes. This documentation ensures seamless reimbursement from CNSS, CNOPS, AMO, or international insurers, while we coordinate directly with your prescribing physician for ongoing care continuity.
SOS DOC operates a highly coordinated healthcare network spanning 29 major cities across the Kingdom of Morocco. Our advanced medical dispatch system ensures rapid response times and seamless coordination, matching patients with local, highly qualified nursing professionals. Whether you are in a major metropolitan hub, a coastal resort, or a historic city, our mobile nursing teams are fully equipped to deliver professional clinical care directly to your home, hotel, or riad. We guarantee consistent, high-quality medical standards nationwide, ensuring that tourists, expatriates, and local residents receive the same elite level of clinical care and administrative support wherever they are located in Morocco.
Our Operational Commitments
Our medical coordination desk operates 24/7. Once your medical prescription is verified, we can typically dispatch a qualified nurse to your home, hotel, or workplace within 60 to 90 minutes, depending on your location. For scheduled treatments, such as daily injections or wound care, we establish a precise timetable that fits your routine, ensuring absolute continuity of care.
Yes, absolutely. All our home nursing interventions are performed under valid medical prescriptions. Upon completion of the care, we provide official nursing receipts, stamped treatment sheets, and detailed clinical reports. This documentation is fully compliant with the regulatory requirements of CNSS, CNOPS, and AMO, ensuring a smooth and successful reimbursement process for all eligible patients in Morocco.
Our nurses arrive fully equipped with professional medical bags containing sterile dressing kits, single-use syringes, IV infusion sets, physiological fluids, and advanced antiseptic solutions. They also carry diagnostic tools to monitor vital signs, including blood pressure monitors, pulse oximeters, and glucometers. This ensures that all clinical procedures are performed with the same safety and precision as in a hospital environment.
Yes. For tourists, business travelers, and expatriates, we provide comprehensive medical documentation in English or French. This includes itemized invoices, detailed nursing reports, and official ICD-10 diagnostic codes. These documents are universally accepted by major international insurance providers, including Allianz, AXA, Cigna, and APRIL, facilitating direct reimbursement or coverage validation according to your policy terms.
Patient safety is our absolute priority. If a nurse detects any signs of clinical deterioration or a life-threatening emergency during a visit, they will immediately initiate stabilization protocols and contact our 24/7 medical coordination desk. For critical emergencies, we coordinate directly with Moroccan public emergency services, SAMU (15) or Protection Civile (141), to arrange rapid ambulance transfer to the nearest hospital.
No. In strict compliance with Moroccan medical regulations and safety standards, our nurses cannot administer prescription medications, intravenous infusions, or invasive procedures without a valid medical prescription. If you do not have a prescription, our coordination desk can arrange for a certified and licensed physician to conduct a home consultation first, assess your condition, and issue the necessary medical prescriptions.
Contact SOS DOC by phone or WhatsApp to request home nursing care. Specify the care needed and whether you need a single visit or recurring appointments. Coordination will review your request with the relevant professional before confirming arrangements and availability.
Looking for a home blood test or sample collection? Discuss your request with coordination and provide the prescription when required. The relevant professional confirms whether collection can be arranged at your home and explains preparation instructions for the requested test.