Step 1
Confirm the hospital handover
Ask the hospital for the expected departure time, pickup point and written instructions for the first days at home.
By appointment
Post-hospital care
Start with the discharge date and what needs to be ready at home
Ask the hospital team for the expected discharge date and the written instructions for the first days at home. Then list what your family can arrange and where you need help. A ride home, a nursing visit and a physiotherapy session are separate arrangements, and each can have different timing and availability.
What we can arrange
SOS DOC helps coordinate the practical arrangements for the return home. The hospital team sets the discharge instructions, and the professional responsible for each clinical visit assesses and provides that care. Tell us if the timing is provisional so everyone knows what still needs to be confirmed.
- Coordination of nursing and physiotherapy
- Arrangement of specialized medical transport
- Clarification of discharge logistics with family
Who it is for
- Families managing a relative's return from surgery
- Patients requiring organized home-based support
By appointment
Arranging a visit
Step 2
Prepare the destination
Give the exact address, access details and the name of the person who will be there to receive the patient.
Step 3
Check each arrangement
Confirm transport and any requested nursing or physiotherapy visits separately. If departure changes, ask the coordination team to check the timings again.
Service Availability in Morocco
Share the hospital pickup point, the address where the person will stay after discharge and the contact who will meet them there. If transport is needed, describe the entrance and any stairs or lift access when requesting a quote. Confirm the destination even if it is a relative’s home rather than the patient’s usual address.
Your questions
What should I confirm before leaving hospital?
Check the expected departure time, pickup point and discharge instructions with the hospital team. Confirm who will meet the patient at home, how they will enter, and which transport or home visits have been arranged.
Can I plan the return before the discharge time is final?
Yes. Give the expected date and say which details are provisional. Let the coordination team know when the hospital confirms or changes the time so the arrangements can be rechecked.
Does post-hospital coordination include nursing or physiotherapy?
The coordination service helps arrange the return home. Any nursing or physiotherapy requested in the discharge instructions is arranged separately and provided by the appropriate professional.
What should I include when requesting a quote?
Describe the pickup point, destination and access, and list any transport or home visits you need. Ask what is included and what will be quoted separately.
Is this an emergency service?
This is a scheduled coordination service for return home after hospital discharge. For an emergency, contact the local emergency services.
Request a Quote
Get in touch to begin organizing a structured return home. Arrangements and availability are confirmed after reviewing your request.
Related support
Elderly assistance at home
Companionship, daily assistance and family relief, tailored to needs and availability.
Physiotherapy at home
Home assessment and rehabilitation with a physiotherapist, by appointment.
Nursing care
Arrange care at home. Explain the prescribed care and which documents you have available.
Doctor at home
Request a consultation where you live. See how a home visit is arranged.
Ambulance
Request medical transport. Provide the departure point, destination and the patient’s needs.