Step 1
Confirm the hospital handover
Ask the hospital for the expected departure time, pickup point and written instructions for the first days at home.
SOS DOCBy appointment
Confirm the expected departure time, pickup point and written instructions. Decide who will receive the patient at home. List any requested transport, nursing or physiotherapy separately so you can see what still needs confirming.
SOS DOC helps coordinate the practical arrangements for the return home. The hospital team sets the discharge instructions, and each treating professional assesses and provides their part of the clinical care.
Step 1
Ask the hospital for the expected departure time, pickup point and written instructions for the first days at home.
Step 2
Give the exact address, access details and the name of the person who will be there to receive the patient.
Step 3
Confirm transport and any requested nursing or physiotherapy visits separately. If departure changes, ask the coordination team to check the timings again.
Ask a local contact to identify the nearest usable meeting point and check for stairs between that point and the home. Give their number with the address. If transport is needed after discharge, share the route from the stopping point to the door when asking the team to review the transfer.
Check the expected departure time, pickup point and discharge instructions with the hospital team. Confirm who will meet the patient at home, how they will enter, and which transport or home visits have been arranged.
Yes. Give the expected date and say which details are provisional. Let the coordination team know when the hospital confirms or changes the time so the arrangements can be rechecked.
The coordination service helps arrange the return home. Any nursing or physiotherapy requested in the discharge instructions is arranged separately and provided by the appropriate professional.
Describe the pickup point, destination and access, and list any transport or home visits you need. Ask what is included and what will be quoted separately.
Yes. Give the floor, whether the lift reaches it and any steps before or after the lift. If the route is unclear, ask the person at the destination to check it before you confirm transport.

Contact us to organize a smooth transition home in Essaouira. Arrangements and availability are confirmed after reviewing your request.
Companionship, daily assistance and family relief, tailored to needs and availability.
Home assessment and rehabilitation with a physiotherapist, by appointment.
Arrange care at home. Explain the prescribed care and which documents you have available.
Request a consultation where you live. See how a home visit is arranged.
Request medical transport. Provide the departure point, destination and the patient’s needs.