Step 1
Confirm the hospital handover
Ask the hospital for the expected departure time, pickup point and written instructions for the first days at home.
By appointment
Post-hospital care in Marrakech
Confirm how the person will get from the vehicle to the door
Before discharge, identify who will meet the person at home and ask the hospital team when the person can leave. If the destination is on a lane in the medina that a vehicle cannot reach, tell us where it can stop, how far it is to the door and whether there are stairs. Share those details when you request transport so the arrangements can be checked before departure.
What we can arrange
If the discharge instructions call for a nursing or physiotherapy visit, tell us what was requested and when the hospital team expects it to begin. SOS DOC helps organise the practical arrangements, while the relevant professional provides the care. Ask separately about transport and the visits so you know what has been confirmed for each.
- Clarification of discharge instructions with family members
- Sourcing qualified nursing and physiotherapy professionals
- Arranging specialized medical transportation
Who it is for
- Families managing a patient's return to Marrakech
- Individuals requiring coordinated post-hospital logistics
By appointment
Arranging a visit
Step 2
Prepare the destination
Give the exact address, access details and the name of the person who will be there to receive the patient.
Step 3
Check each arrangement
Confirm transport and any requested nursing or physiotherapy visits separately. If departure changes, ask the coordination team to check the timings again.
Preparing for a visit in Marrakech
For an apartment in Guéliz, give the entrance, floor and whether a lift is available. For a stay with family, confirm their address and the name of the person who will receive the patient. If the hospital changes the departure time, tell the coordination team so it can recheck the planned arrangements.
Other cities
Your questions
What should I confirm before leaving hospital?
Check the expected departure time, pickup point and discharge instructions with the hospital team. Confirm who will meet the patient at home, how they will enter, and which transport or home visits have been arranged.
Can I plan the return before the discharge time is final?
Yes. Give the expected date and say which details are provisional. Let the coordination team know when the hospital confirms or changes the time so the arrangements can be rechecked.
Does post-hospital coordination include nursing or physiotherapy?
The coordination service helps arrange the return home. Any nursing or physiotherapy requested in the discharge instructions is arranged separately and provided by the appropriate professional.
What should I include when requesting a quote?
Describe the pickup point, destination and access, and list any transport or home visits you need. Ask what is included and what will be quoted separately.
Should I describe the lift when requesting transport to a home in Marrakech?
Yes. Give the floor, whether the lift reaches it and any steps before or after the lift. If the route is unclear, ask the person at the destination to check it before you confirm transport.
Request Coordination
Contact SOS DOC to organize your discharge logistics in Marrakech. Arrangements and availability are confirmed after reviewing your request.
Related support
Elderly assistance at home
Companionship, daily assistance and family relief, tailored to needs and availability.
Physiotherapy at home
Home assessment and rehabilitation with a physiotherapist, by appointment.
Nursing care
Arrange care at home. Explain the prescribed care and which documents you have available.
Doctor at home
Request a consultation where you live. See how a home visit is arranged.
Ambulance
Request medical transport. Provide the departure point, destination and the patient’s needs.